How Many IT Support Roles Are Needed to Build a New Office?
Setting up a new office isn’t just about preparing the physical space—it also requires a well-structured IT infrastructure to ensure smooth and efficient operations. IT support plays a crucial role in installing, maintaining, and managing an organization’s IT systems. But how many IT support tasks are actually required for a new office? Let’s break it down!
1. IT Setup & Deployment
When opening a new office, essential IT equipment must be installed, such as:
- Computers and laptops
- Printers and scanners
- Network devices (routers, switches, firewalls)
- IP phones and online meeting tools
Tasks Required: Installing computers and basic software, configuring network connections, and testing all devices to ensure they are ready for use.
2. Network Setup & Management
A stable network is the backbone of every office. It requires proper design, installation, and ongoing management to ensure seamless connectivity.
- Setting up LAN and Wi-Fi
- Configuring VPN for remote access
- Implementing firewalls and network security
- Managing internet connections and network stability
Tasks Required: Planning and installing network infrastructure, troubleshooting and maintaining network systems, ensuring cybersecurity, and backing up critical data.
3. Server & Cloud Management
Modern offices rely on servers and cloud services for secure data storage and management.
- Installing and managing in-house servers
- Configuring Google Workspace or Microsoft 365
- Managing cloud storage and backup solutions
- Monitoring and optimizing system performance
Tasks Required: Setting up server and cloud systems, ensuring secure data access, and regularly backing up data to prevent loss.
4. User Support & Helpdesk
Employees need IT support for various issues, including software, hardware, and system usage.
- Managing user accounts (emails, passwords)
- Troubleshooting software and hardware problems
- Providing IT guidance and training
- Ensuring all office devices function smoothly
Tasks Required: Setting up a helpdesk, resolving common IT issues, and training employees on software usage.
5. Cybersecurity & IT Compliance
Data security is critical for any organization. Strong cybersecurity measures help protect sensitive information.
- Installing antivirus and cyber threat protection
- Monitoring and updating security systems
- Implementing IT policies to comply with regulations
- Ensuring employee and customer data security
Tasks Required: Setting up cybersecurity defenses, regularly scanning for vulnerabilities, and managing access controls within the organization.
How Many IT Support Staff Are Needed?
The number of IT support personnel required depends on the office size:
– Small business (under 20 employees): 1-2 IT staff handling multiple tasks
– Medium-sized business (20-100 employees): 3-5 IT support staff with defined roles
– Large enterprises (100+ employees): 5+ IT professionals specializing in different areas
A strong IT support team ensures smooth operations, minimizes disruptions, and enhances overall productivity. Trust AquaOrange, Thailand’s leading IT support provider with over 25 years of expertise.
Contact us: 099-154-6253
3 October 202470How important is MA services, or Maintenance Service Agreements, for businesses in the digital age? Let's understand the benefits of MA services and reasons to choose services from experts like AquaOrange.
16 September 202468Deciding between in-house IT support and outsourced IT MA services? Compare the pros and cons to determine the best approach for your business's efficiency and cost-effectiveness.
14 August 202461IT Support plays a crucial role in ensuring cybersecurity by protecting organizations from threats and effectively training employees on cyber safety practices.
13 August 202477Outsourcing IT support is a cost-effective option for small businesses, saving money and time while enhancing the efficiency of IT systems.
