HubSpot vs Salesforce vs Zoho CRM

HubSpot vs Salesforce vs Zoho CRM

Your company is finally starting to scale. And now you’re searching for customer relationship management (CRM) software to integrate with your business. With so many options available in the market. You may find it difficult to choose which option is best for you without carefully testing it yourself.

On your behalf, we’re taking a deep dive into the CRM vendors available on the market. In this article, we’re conducting a comprehensive CRM software review so you can see how each CRM compares to one another and find out which software meets your needs. and offer the features you want

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    HubSpot

    HubSpot is best suited for small to medium sized businesses looking for a simple, lightweight, and easy-to-use CRM. As a cloud-based solution, HubSpot can pull data online and populate records automatically. So sales reps don’t need to worry about manually unpacking data.

    With HubSpot CRM, you can view your entire sales pipeline in one dashboard. Control content, channels, and marketing performance in one place.

    Although HubSpot is free for everyone, But it does offer paid and upgraded packages that include other useful features like call recording. Following up on emails to maintain agreements Email scheduling and notifications when prospects are visiting your website.

    Founded in 1999, Salesforce is the #1 CRM software on the market. Salesforce started its roots by providing small businesses with SaaS-based CRM solutions over the years. They moved their old database to the cloud. It has also developed software to adapt to the needs of large companies.

    Today, Salesforce provides large and medium enterprises with tracking customer data and interactions in one place. Drive customer engagement by automating and personalizing your email marketing. and offers a 24/7 customer support team. A common review of CRM software that Salesforce receives is that it is fully customizable. And you can connect it to other software you already use.

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    zoho logo

    Zoho is an online CRM software vendor tailored for small, medium, and large businesses. Like other CRM software vendors, they offer powerful tools such as sales and marketing automation. Improving the lead nurturing process and provide real-time reports and insights to track your team’s sales performance.

    Although Zoho offers straightforward CRM features and is more affordable compared to its competitors, But customization capabilities in some areas are still limited. However, a unique feature that Zoho CRM has is gamification for sales teams. Zoho allows members to earn points based on their sales performance and place them on leaderboards.

    Zoho CRM is “feature-rich” and “pocket-friendly.” Advanced features like sales and sales predictions Data augmentation and the best time to contact Powered by our in-house artificial intelligence engine, Zia, built to help you sell smarter, better, and faster. You can easily customize the system to work with your business to suit your needs. Your specific needs with Zoho CRM’s

    Endless customization options Creating custom modules and fields has never been easier. Zoho also provides powerful CRM analytics with advanced anomaly detection. With Zoho CRM, you can enjoy the software for as long as you want. There are no hidden costs or special prices.

    HubSpot vs. Salesforce vs. Zoho: A Comparison

    feature HubSpot Salesforce Zoho CRM Zoho CRM Plus
    Standard Basic
    $200
    /Month billed annually
    (100 Contacts)
    +$100 per 1K extra
    Essentials
    $ 25
    /User/Month
    Standard
    $ 14 /User/Month billed annually
    Column 5 ValueColumn 5 Value 2Column 5 Value 3Column 5 Value 4
    Professional $ 800 /Month billed annually
    (1,000 Contacts)
    +$100 per 1K extra
    $ 100
    /User/Month
    $ 23
    /User/Month billed annually
    Enterprise $ 2,400
    /Month billed annually
    (10,000 Contacts)
    +$100 per 1K extra
    $ 175
    /User/Month
    $ 40
    /User/Month billed annually
    Premium Unlimited
    $ 325 /User/Month
    Ultimated
    # 52 /Use/Momth billed annually
    Number of User Starting 2 – 1000+ Starting 2-1000+ Starting 1-1000+ Stariting 1=1000+
    Key Features
    • Deal pipeline
    • Custom reporting
    • Team management
    • Calling, meeting scheduling, and live chat with customers
    • Personalize email sequences
    • Email templates
    • T1:1 video creation
    • Smart send times
    • Track goals
    • Configure products, price, and quote
    • eSignature
    • Recurring revenue tracking
    • Call transcription
    • Predictive lead scoring
    • Lead management
    • Lead assignment and routing
    • Duplicate blocking
    • Web-to-lead capture
    • Mass email
    • Campaign management
    • Email templates
    • Rule-based lead scoring
    • Lead registration
    • Opportunity management
    • Task management
    • Forecasting
    • Customizable reports and dashboards
    • Topics and recommendations
    • Cross-sell and upsell
    • Customer 360 platform
    • Lead management
    • Contact management
    • Deals management
    • Tasks, events, call log, and notes
    • Sales forecasting
    • Email insights
    • Advanced filters
    • Scoring rules
    • Reminders
    • Page customization
    • Custom modules
    • Sandbox
    • Lead conversion prediction
    • Deal closure prediction
    • Data enrichment
    • Best time to contact
    • Assignment suggestion
    • Workflow suggestion
    • AI for emails
    • Standard and custom reports
    • Charts and KPIs
    • Custom dashboards
    • Automated lead generation from social media
    • Social interaction with leads
    • Email authentication
    • Team collaboration
    Easy of Use 4.4/5 3.9/5 4/5 4/
    Platforms Web & Mobile OS Web & Mobile OS Web & Mobile OS Web & Mobile OS
    Support
    • 24X7 online support
    • Phone support during business hours
    • Email support
    • Detailed step-by-step guide available
    • Training and consulting services
    • Ebooks and guides
    • Community forum to discuss topics
    • Developer documentation
    • Examples of how real customers use HubSpot
    • Knowledgebase
    • Business hours (call)
    • Customer support via community, interactive webinars, events, and guided journeys
    • Strategic and technical guidance from Salesforce experts
    • One-on-one coaches
    • Admin assistance
    • Webinars to get help from experts
    • Q&A sessions during office hours
    • Knowledgebase
    • 24X7 online support
    • Phone support during business hours
    • Detailed step-by-step guide available
    • Getting started guides
    • User community to discuss topics
    • Comprehensive FAQ section
    • Webinars to get assistance from experts
    • Pre-recorded videos
    • Solution guides
    • Self-service portals
    • FAQ
    • Call  Center AQUAORANG SOFTWARE IN THAILAND  (8×5 by SLA Support)

    AquaOrange Software Co.,Ltd. (One Stop Service) ;

    • Implementation & Training 
    • Maintenance Service Agreement (MA)-Local Support per year  

    (You can contact the sales department AQUA-Sales Zoho CRM) Tel. 02-686-3440, 092-961-5923
    Email : saleszohocrm@aquaorange.co.th

    www.aquaorange.co.th

    Automation Capabilities
    • Email sequences
    • Task automation
    • Predictive lead scoring
    • Contact management
    • Customer insights
    • Workflows and approval processes
    • Sales and marketing campaigns
    • Manage prospect interactions
    • Lead management
    • Email campaigns
    • Synchronize Google Calendar
    • Lead nurturing
    • Event management
    • Survey campaigns
    • Marketing analysis
    • Webforms
    • FACEBOOK
    • IG
    • GOOGLE AD.
    • AQUA-Vertical : Line OA (option-if require)
    What is best?
    • The basic version is completely free.
    • Provides live chat support to all users.
    • Automatically track customer interactions
    • Lets you customize everything from dashboards to reports.

    It integrates with other HubSpot tools, helping to seamlessly transition leads from marketing and sales into your funnel.

    • There are many reporting widgets that allow you to view your company’s performance from different perspectives.
    • Lets you create your own apps or portals for communicating with customers and partners using the Lightning platform.
    • Support complex business operations with automated workflows
    • Allows you to manage multiple sales and customer service teams.
    • There are features to support each step of the buyer’s journey.

    Highly customizable

    • Highly customizable reports and dashboards
    • Supports all elements of customer interaction.
    • Workflow tools to manage marketing Customer service, inventory, and human resources needs
    • Track webinar interactions and conversions
    • Easy to find relevant information
    • There is an API that allows you to create custom application integrations.
    • self service portal
    • Very affordable compared to the other two CRMs on the list
    • Regularly releasing new features and updates.
    • Supports more integrations than Salesforce and HubSpot
    Things that can be improved
    • CRMs can be a bit more advanced to handle complex sales processes.
    • It doesn’t have very deep reporting tools compared to the other CRMs on this list.
    • Inflexible contract There are no early cancellations or refunds.
    • Users need coding knowledge to edit email templates.
    • A/B testing is only available for higher packages.
    • You have to pay extra for technical support.
    • Want to use additional tools and features? You have to pay additional costs.
    • There is no control over system upgrades and planned downtime.
    • A little expensive, especially when you want to use all the features (That comes at an additional cost)
    • Many users complain that it is difficult to contact support representatives.
    • CRM pages don’t load quickly
    • You can contact to inquire about Add on Modules service or Customize Interface with AQUAORANGE SOFGTWARE CO.,LTD. (THAILAND) with expert consultants and technical support Zoho Application
    • Via AQUAORANGE SOFTWARE CO.,LTD. (Partner In Thailand) We provide consulting services, system planning, Implementation, Training, Maintenance Support via (Web FAQ, Call Center, Email)

    Conclusion

    Choosing a CRM for your business is an important decision that can have long-term effects on your organization. Before anything else, your CRM software must align with your existing business processes, otherwise it could expose your team to a lot of frustration that could prove counterproductive to this investment.

    Why choose ZOHO CRM?

    Zoho CRM is easy to use and has a fast turnaround time. With Zoho, there are flexible contract pricing models. Saves you money Zoho CRM is the most standard feature-rich CRM software for small, medium and large businesses. Zoho CRM provides unparalleled technical support at a fraction of the cost. All of this translates into ROI in quick time. and help expand business Marketing channels To increase the group of customers and can support both B2B and B2C businesses

    Zoho CRM – Acclaimed by critics
    and highly rated by users

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    Compliance certifications

    We comply with the following industry-accepted standards to help you ensure your data is secure and compliant.

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