IT Support & IT Outsource services

IT Support & Helpdesk

Enterprise level IT care services by experts according to various levels of work. Reduce the cost of hiring regular employees

NAS/File Server & Permissions

Manage the File Server system, take care of security and data access. Backup and Restore

Server & Network Setup

Enterprise level IT care services by experts according to various levels of work. Reduce the cost of hiring regular employees

Backup Data / Cloud Backup

Service for installing all types of data backup systems: Cloud, AWS, Server, and NAS according to IT Audit standards.

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Our services

ThaiPC Support, under the supervision of AquaOrange Software Co., Ltd, is a business providing support services in the areas of IT Support, IT Outsource, IT Helpdesk, established in 2001. We have a team of experienced IT employees. and continuous growth Ready to provide assistance and solve IT problems in your company.

Why ThaiPC Support?

ThaiPC Support’s IT team is skilled and well-versed in the world of technology. Can be applied to manage obstacles in work which is caused by hardware and software equipment that is not ready. You can choose the type of service Once/monthly/yearly appropriate for the organization

Our customers

Annual service contract visits
On-Site & Remote Support Service
IT Consulting
Windows Server maintenance service
Share files and permissions
NAS service (Synopology & QNAP)
Daily / weekly / monthly service format
IT Helpdesk (Part time / Full time)
PC / Laptop / Server maintenance service
Install an antivirus system and remove spyware.
Firewall installation and maintenance service

Your Content Goes Here
Work activity data report
Daily / weekly / monthly reports
Back up data on the cloud (Real Time)
Google G-Suite email service
Consultant for corporate IT system development planning
Specialist IT staff
VPN system installation service & Load Balancing
IT Consulting Services
Managing Data Backup Systems
Managing NAS and File Sharing Systems.
Take care of solving urgent problems

FAQ

Frequently asked questions about IT Support

Interested in our services? Where should I start?Shahan2024-07-16T10:28:24+07:00

Interested in our services? Where should I start?

You can submit the number of users that you have and request a quote via:

sales@aquaorange.co.th / Contact number 02 686 3440

How can flat rate billing help me save money?Shahan2024-07-16T10:29:10+07:00

How can flat rate billing help me save money?

Opting for flat-rate billing can save you money by allowing you to budget IT expenses effectively. It helps you focus more on your core business goals by providing tailored service packages for your specific business needs.

What if I already have an internal IT department?Shahan2024-07-16T10:30:20+07:00

What if I already have an internal IT department?

no problem! If you already have an internal IT department, no problem! We can offer scalable solutions that can be customized to meet your specific needs. Whether you need an IT service package, consultancy, security maintenance, or ThaiPC Support services, we make it easy with flexible flat-rate service plans that fit your requirements perfectly.

What should I do before asking for IT Support?Shahan2024-07-16T10:31:23+07:00

What should I do before asking for IT Support?

Firstly, you should record error message details and capture screenshots of the issue for IT support team to accurately resolve the problem. Sometimes simply closing programs and restarting the computer to reset the system can fix the issue.

What is cloud backup?Shahan2024-07-16T10:31:59+07:00

What is cloud backup?

Cloud backup, or online backup, is a process where data backup is transferred to an external server every night. The server is located in a secure data center in Perth. Cloud backup is safe, reliable, and easy to manage and verify.

How are service costs calculated?Shahan2024-07-16T10:32:34+07:00

How are service costs calculated?

Our service management includes fixed monthly costs. Once you sign a contract, our Managed IT Services cover maintenance and support for all components of your network.

What is IT service management?Shahan2024-07-16T10:33:05+07:00

What is IT service management?

IT service management refers to managing all of your organization’s information technology needs. This includes sourcing the best hardware and software suited to your organization, installation, technical support, and IT staffing requirements. Additionally, it involves providing emergency consultation and assistance to ensure your business continues to operate smoothly and efficiently.

Service contracts for management typically last for how long?Shahan2024-07-16T10:33:35+07:00

Service contracts for management typically last for how long?

Service contracts for management vary based on user preferences. Some clients prefer monthly programs, while others opt for multi-year contracts. Our service agreements typically start at 6 months, providing flexibility to tailor and enhance services according to long-term business needs.

Is free antivirus software good? Can I use free antivirus?Shahan2024-07-16T10:34:13+07:00

Is free antivirus software good? Can I use free antivirus?

Free antivirus software can be adequate depending on the usage and needs of your organization. However, if your customers require high detection rates tailored to their organizational needs for protecting against spyware, malware, and viruses, we recommend contacting us. We’re happy to assist you with the latest antivirus software solutions.