REMOTE LOGIN
We access your MySQL server using a secure connection method such as VPN or SSH using access details and credentials you provide
MySQL Hosting
Fully managed MySQL hosting with high availability, dedicated servers, and superuser control on the #1 Multi-Cloud Amazon RDS alternative.
WHERE WE CAN HELP
Professional services for MySQL designed to suit your needs
DESIGN AND
BUILD
We help to create and implement successful MySQL applications and database solutions that will prove reliable for years.
BOOST
PERFORMANCE
We help to improve existing MySQL systems to make them faster and more cost-effective for you to own and operate.
TROUBLESHOOT
PROBLEMS
We help to identify and resolve the root causes behind operational or sporadic performance problems with MySQL.
ENSURE
CONTINUITY
We manage MySQL servers and provide 24×7 emergency response and troubleshooting services to help you recover from outages.
HEALTH CHECK PROCESS
What are the steps?
01. Set up access
Set up access to the MySQL server and database for our expert to use during the audit. Create VPN, SSH and MySQL accounts as necessary.
02. Data collection
We log in to the server to gather information about hardware and software configurations, and to capture samples of performance data and metrics.
03. Analysis
The expert studies information collected from the MySQL server and starts drafting a report.
04. Report delivery
The report draft undergoes peer-review and once accepted will be instantly delivered to your email.
FEATURES YOU ARE GOING TO LOVE
What makes our service awesome
INFINITELY FLEXIBLE
Mix and mash our services as needed to accomplish your goals.
NO OBLIGATIONS
We require no subscription nor any usage commitment.
FREE TRIAL AVAILABLE
We are open about our services and welcome you to try before you buy.
FULL STACK COVERAGE
From hardware to code – whatever the problem, you can count on our assistance.
EMERGENCY SERVICE
Our on-call expert is available within minutes to help you restore your service.
REMOTE LOGIN
We can securely connect via the Internet to perform work on your system.
CUSTOMER PORTAL
Easily create and track your issues through our customer portal or by email.
EMAIL SUPPORT
Create tickets and keep track of our work from your favourite mail application.
PHONE SUPPORT
We are happy to discuss the task or the problem with you over the phone or Skype.
SERVICE SCOPE
What is included in Health Check for MySQL?
HARDWARE AUDIT
We identify hardware components such as processor make and model, physical memory size and storage type and configuration to determine system capacity limits.
SYSTEM AUDIT
We determine the operating system, examine disk partitions and file systems, and check system parameters that may be relevant to MySQL performance.
UTILIZATION ANALYSIS
We evaluate system resources utilisation to verify if the hardware can keep up with the workload demand during peak usage periods.
DATABASE PERFORMANCE
We analyse database operation logs and high-resolution MySQL performance metrics to detect slowdowns, stalls and other problems.
DRAFTING REPORT
Following the analysis, we draft a report that highlights verified or potential problems and provides information about next steps you may take to address them.
POST-AUDIT SUPPORT
You are welcome to follow up with questions or schedule a call with us to discuss the results.
AUDITS COMPARED
Side-by-side comparison to help you choose
| Health Check | Configuration Audit | Performance Audit | |
|---|---|---|---|
| Hardware Assessment | |||
| System Capacity Analysis | |||
| Performance Analysis | Option | ||
| Problems Identification | Limited | Limited | |
| Configuration Tuning | |||
| Schema Best Practices | |||
| Query Optimisation | |||
| Post-Audit Support |
Three Different MySQL DBaaS Plans For Every Scenario
Bring Your Own Cloud
The only DBaaS for ThaiPCSupport that lets you actually host and manage your clusters in your own cloud account, with advanced features to monitor, secure, and automate your operations.
- Bring your own AWS or Azure cloud account
- Use your AWS or Azure hosting credits
- Amazon VPC and Azure VNET support
- Buy Reserved Instances
- Lock down access using Security Groups
Dedicated Hosting
All the amazing management features for ThaiPCSupport, but through one centralized, all-inclusive platform hosted and managed in the cloud through your Thaipcsupport account.
- Lock down access using IP whitelists
- Host with us through AWS
- All-inclusive machine, disk, and network costs
On-Premise Software
Automate your MySQL management on your own on-premise servers.
- Host MySQL on-premise
- Database management software installed on your servers
- Private solution control
- Leverage hybrid clouds
- Lock down access using IP whitelists
Frequently Asked Questions
What are the deliverables?
The deliverable is a written report providing an overview of the MySQL server health, highlighting problem areas and presenting ideas for tackling these problems. Additionally, we offer a 14-day post-audit support to help you get the most out of your report.
Will you help me fix the problems you find?
Health Check is a check-up service to assess MySQL health and determine if or where corrective actions are necessary. It does not provide ready-to-use solutions. If you are looking to identify and resolve specific problems, we recommend choosing a comprehensive Performance Audit.
Is it available for MariaDB, Percona Server or Amazon RDS?
The audit is compatible with:
- MySQL
- MariaDB
- Percona Server for MySQL
- MariaDB Galera Cluster
- Percona XtraDB Cluster
Please contact us if you use a different MySQL engine such as Amazon RDS or Cloud SQL.
Will you need access to my MySQL servers?
Yes. This service requires remote access to MySQL servers. If you cannot create such access for us, we may be able to help you through On-Demand Consulting or On-Site Consulting. Please contact us for details.
What are the supported connection methods?
In most cases, we connect using secure protocols such as SSH or VPN. However, on your request, we may also use applications such as Remote Desktop or TeamViewer.
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