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AquaOrange Software
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AquaOrange Software
IT Outsource2025-05-21T14:04:41+07:00

IT Outsource
Consult about IT problems

IT On-Site  services

Antivirus Firewall Spyware

emergency data recovery

Remote Support

Install the system in your home or office.

We have IT Outsource Service to take care of and fix IT system problems.
Complete with a team of Thai and foreign professionals. Have a long experience
Over 22 years serving over 3,500 customers, guaranteed service standards.

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    What is IT OUTSOURCE ?

    For Remote Support or access to your organization, AquaOrange can quickly handle all your issues. Moreover, our consultation and advice will make you confident that You will receive the right IT solution for your business. With talented and experienced employees We are committed to providing the best IT solutions for your business. AquaOrange is available for all business types. Both the public and private sectors Small or large organization We are ready to provide appropriate and cost-effective care services to help your organization move forward without interruption.

    IT Service

    On-Site Service

    • Install software/hardware
    • Memory upgrade
    • Install and maintain Printers / Scanners / CCTV
    • Install and upgrade Windows and other operating systems
    • Automatic backup

    Anti-Virus / Firewall service

    • Take care of and remove viruses from your device.
    • Install Anti Virus & Firewall system Fortinet Sophos
    • Lost data recovery service
    • Install and maintain security and accessibility systems
    • Get rid of spyware on your device
    antivirus
    it support2

    Take care of installing the system in the office

    • Wireless LAN network system
    • Install and maintain Printers / Scanners / CCTV
    • Windows NT / Windows 2000 / Windows 2003 Server / Linux Server
    • Roaming Profiles / Active Directory
    • Maintained and fixed by Remote Support

    Maintain and fix via remote system

    • Manage virus/spyware problems
    • Update Security Patch
    • Check the operation of your Antivirus to ensure it works efficiently.
    • Check the quality of hardware equipment
    • Manage License Software
    • Control every service to be efficient.
    IT Support 1 scaled

    More than 3,500 organizations

    AquaOrange Software has over 25 years of extensive experience in providing IT solutions, operating with global standards, and a dedicated team of experts ready to continuously enhance our work and services.

    Our Clients
    Our Clients

    Benefits of using IT Support services
    IT Support

    To enhance organizational efficiency, AquaOrange Software offers comprehensive IT services. We specialize in end-to-end IT systems.
    To enhance organizational efficiency, AquaOrange Software offers comprehensive IT services. We specialize in end-to-end IT solutions, including computer systems, network setup, email systems, office installations, software installations, IT consulting, and rental services for computers, laptops, and other IT equipment.

    One Stop Service
    One Stop Service

    Complete service in all aspects of IT, covering all problems.

    Free consultation
    Free consultation

    Quick to solve problems Can work continuously

    Covers all problems
    Answer every problem

    Quick to solve problems Can work continuously

    Remote Support
    Remote Support

    Quick to solve problems Can work continuously

    Reduce employment
    Reduce business expenses

    Quick to solve problems Can work continuously

    Server 1
    Service by experts

    Quick to solve problems Can work continuously

    Services included in IT OUTSOURCE

    IT Outsource is the hiring of personnel with IT expertise through a company or organization with expertise in IT. Personnel are immediately ready to work. No need to teach No need to wait to recruit employees and get people according to your needs. There are no obligations like regular employees. There are officers who take good care of the employees.

    IT Helpdesk (Part time / Full time)

    They receive problem reports from users, perform initial analysis, and then forward the issue to the relevant support team within that department.

    Services available on a daily/weekly/monthly basis

    We offer flexible service options that can be accessed as needed and tailored to the organization’s convenience and needs.

    Install Anti-Virus & Spyware Systems

    They receive problem reports from users, perform initial analysis, and then forward the issue to the relevant support team within that department.

    Monthly and Annual Service Contracts

    You can choose to enter into a service contract with flexible payment options, tailored to your organization’s needs.

    Manage NAS & File Sharing Systems

    They receive problem reports from users, perform initial analysis, and then forward the issue to the relevant support team within that department.

    Maintenance of PC / Laptop / Server

    IT Service for the maintenance, upkeep, and troubleshooting of both hardware and software to ensure continuous availability.

    it support2

    IT Consulting services

    Providing IT business consulting services to multiple organizations in developing IT systems to meet business needs.

    Installation of VPN and Load Balancing Systems

    Creating secure and fast private network connections to various devices using VPN for safe data transmission.

    Work Activity Report

    Reporting the results of inspections and providing improvement plans and solutions to customers.

    Managing Data Backup Systems

    We can design and create data backup plans tailored to each customer’s specific business needs.

    On-Site & Remote Support Service

    When issues arise, we can resolve them either remotely or by direct on-site intervention at your location.

    Service Level Agreement (SLA) for Quality

    Service Agreement to Confirm Quality Maintenance in accordance with the terms provided to the customer.

    Why do you need to use IT services providing by AquaOrange?

    AquaOrange Software has over 22 years of experience in the IT field, with a highly skilled and knowledgeable team.
    We have earned recognition from leading companies, with more than 3,500 satisfied customers, and adhere to global operational standards.

    IT Service

    One Stop Service

    We provide complete IT services.
    delivered by certified experts.

    IT Support3

    Service Provided by Experts

    We can resolve IT issues quickly with a professional team that is certified and ensures accurate problem-solving.

    IT Support

    Fast and cost-effective

    Reducing the need for permanent IT staff helps save costs and ensures uninterrupted workflow.

    FAQ

    Interested in our services? Where should I start?2024-07-16T10:28:24+07:00

    You can submit the number of users that you have and request a quote via:

    sales@aquaorange.co.th / Contact number 02 686 3440

    How can flat rate billing help me save money?2024-07-16T10:29:10+07:00

    Opting for flat-rate billing can save you money by allowing you to budget IT expenses effectively. It helps you focus more on your core business goals by providing tailored service packages for your specific business needs.

    What if I already have an internal IT department?2024-07-16T10:30:20+07:00

    no problem! If you already have an internal IT department, no problem! We can offer scalable solutions that can be customized to meet your specific needs. Whether you need an IT service package, consultancy, security maintenance, or ThaiPC Support services, we make it easy with flexible flat-rate service plans that fit your requirements perfectly.

    What should I do before asking for IT Support?2024-07-16T10:31:23+07:00

    Firstly, you should record error message details and capture screenshots of the issue for IT support team to accurately resolve the problem. Sometimes simply closing programs and restarting the computer to reset the system can fix the issue.

    What is cloud backup?2024-07-16T10:31:59+07:00

    Cloud backup, or online backup, is a process where data backup is transferred to an external server every night. The server is located in a secure data center in Perth. Cloud backup is safe, reliable, and easy to manage and verify.

    How are service costs calculated?2024-07-16T10:32:34+07:00

    Our service management includes fixed monthly costs. Once you sign a contract, our Managed IT Services cover maintenance and support for all components of your network.

    What is IT service management?2024-07-16T10:33:05+07:00

    IT service management refers to managing all of your organization’s information technology needs. This includes sourcing the best hardware and software suited to your organization, installation, technical support, and IT staffing requirements. Additionally, it involves providing emergency consultation and assistance to ensure your business continues to operate smoothly and efficiently.

    Service contracts for management typically last for how long?2024-07-16T10:33:35+07:00

    Service contracts for management vary based on user preferences. Some clients prefer monthly programs, while others opt for multi-year contracts. Our service agreements typically start at 6 months, providing flexibility to tailor and enhance services according to long-term business needs.

    Is free antivirus software good? Can I use free antivirus?2024-07-16T10:34:13+07:00

    Free antivirus software can be adequate depending on the usage and needs of your organization. However, if your customers require high detection rates tailored to their organizational needs for protecting against spyware, malware, and viruses, we recommend contacting us. We’re happy to assist you with the latest antivirus software solutions.

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