Features that help you spot problems, work together
and get the job done faster
Live camera streaming
Remotely view the camera stream of your customers’ smartphones or smart glasses and guide them from your desk with live HD video viewing.
Focusing on 3D objects
AR annotations allow you and your customers to add virtual data to your live camera stream. You can use other annotation tools. to draw and write on the screen.
VoIP and text chat
Interact with your customers via VoIP voice calls and text chats to provide better remote support.
snapshot
Take snapshots of the incoming camera stream to record specific events during the session. or to further analyze the problem.
Freeze the image.
Pause the incoming camera stream to detail, analyze and discuss the technical details of a particular situation in greater depth.
Session recording
Record all sessions that take place in your organization. to go back and see all your sessions performed. Create a comprehensive route and record all your sessions to build a knowledge base.
Mobile SDK
Use our SDK for iOS and Android to remotely access your mobile apps. So that users can join the session directly from your application.
Multiple participants
As an expert, invite participants with diverse skills to assist remotely. They’ll use our functions to share expertise and double troubleshooting power.
Check out how Zoho Lens can play a key role in boosting your business performance.
