Discover new experiences in Engage with customers with Zoho SalesIQ
Zoho SalesIQ offers marketing, sales, and support teams digital customer engagement tools to communicate with site visitors at every stage of the customer lifecycle. This integrated live chat and analytics platform promotes proactive customer engagement. It allows you to start the right conversation at the right time.
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Zoho Sales IQ capabilities
You can start using it immediately.
It’s easy to set up and get started with Zoho SalesIQ in just a few steps. Just embed the code for live chat on your website. Then customize Zoho SalesIQ to suit your business processes. Engage with your prospects and customers through an easy-to-use interface.
Convert leads into customers
Create customized action flows to convert web prospects into loyal customers. Automated triggers and bots allow Zoho SalesIQ to respond specifically to individual prospect behavior across web pages, allowing you to fine-tune your interactions with your customers. When they show interest Instead, route prospects to whichever agent has the highest probability of closing the sale.
Streamline your lead engagement with automation.
Zobot, our low-code bot builder, performs custom actions and responses regarding specific marketing, sales, or support processes. Save your live agents time by using chatbots to collect prospect information. Sync data to your CRM, trigger targeted email campaigns. Start a one-on-one chat with the right chat agent and more.
Overcoming the language barrier
Help converse better with international customers in their native language using Zoho SalesIQ’s real-time translation feature. Build your reputation across the world. And make your prospects feel at home.
Can proceed from you
Get an overview of all your prospects’ activity on your website. Including traffic sources Pages they are interested in Number of visits to your site live agents with whom they have previously interacted and all their chat history Continue with context and assign chats to the right agent with a single click.
Connect to CRM
Integrate Zoho SalesIQ with your Zoho CRM account to ensure everyone has the big picture. It doesn’t matter which app they watch with. View and add details of leads and contacts. Assign tasks, track them, and take notes, all without leaving the live chat window.
