Setting up a new office isn’t just about preparing the physical space—it also requires a well-structured IT infrastructure to ensure smooth and efficient operations. IT support plays a crucial role in installing, maintaining, and managing an organization’s IT systems. But how many IT support tasks are actually required for a new office? Let’s break it down!

• Computers and laptops
• Printers and scanners
• Network devices (routers, switches, firewalls)
• IP phones and online conferencing equipment

Tasks Required: Installing computers and basic software, configuring network connections, and testing all devices to ensure they are ready for use.

• Setting up LAN and Wi-Fi
• Configuring VPN for remote access
• Implementing firewalls and network security
• Managing internet connections and network stability

Tasks Required: Planning and installing network infrastructure, troubleshooting and maintaining network systems, ensuring cybersecurity, and backing up critical data.

• Installing and managing in-house servers
• Configuring Google Workspace or Microsoft 365
• Managing cloud storage and backup solutions
• Monitoring and optimizing system performance

Tasks Required: Setting up server and cloud systems, ensuring secure data access, and regularly backing up data to prevent loss.

• Managing user accounts (emails, passwords)
• Troubleshooting software and hardware problems
• Providing IT guidance and training
• Ensuring all office devices function smoothly

Tasks Required: Setting up a helpdesk, resolving common IT issues, and training employees on software usage.

• Installing antivirus and cyber threat protection
• Monitoring and updating security systems
• Implementing IT policies to comply with regulations
• Ensuring employee and customer data security

Tasks Required: Setting up cybersecurity defenses, regularly scanning for vulnerabilities, and managing access controls within the organization.

The number of IT Support needed depends on the size of the office. For small businesses, you may need just 1-2 people who can handle multiple tasks. For medium to large organizations, you may need an IT Support team with clear divisions of duties, such as:

1-2 people for small offices (less than 20 people)
3-5 people for medium sized offices (20-100 people)
5 or more people for large organizations (more than 100 people)

Having a strong IT Support team will help the organization work smoothly, reduce disruptions and increase work efficiency sustainably. Trust us AquaOrange, the leading IT Support service in Thailand. Service by experts for more than 25 years. Contact us 099-154-6253