Background
A large hospital in Asia faced rising cyber threats including ransomware, phishing, and compliance challenges under healthcare regulations. With patient data privacy at risk, the hospital needed a trusted partner to strengthen its security posture.
Challenges
Frequent phishing attempts on staff emails.
No dedicated SOC (Security Operations Center) for 24/7 monitoring.
Gaps in ISA (Information Security Awareness) leading to human error.
Lack of VAPT (Vulnerability Assessment & Penetration Testing) for identifying hidden weaknesses.
No TI (Threat Intelligence) integration to anticipate evolving attacks.
Solution (MSSP 5D Model)
Discover – VAPT
- Conducted vulnerability scans and penetration tests across critical systems.
- Discovered 40+ vulnerabilities, including outdated software and weak passwords.
Detect – SOC
- Established a 24/7 monitoring center to detect anomalies in real-time.
- Analysts validated alerts to reduce false positives.
Defend – Incident Response
- Developed playbooks for ransomware, phishing, and malware.
- Reduced incident response time from 8 hours to less than 2 hours.
Disseminate – Information Security Awareness (ISA)
- Launched phishing simulation campaigns and staff training.
- Improved employee resilience against social engineering by 70%.
Dissect – Threat Intelligence (TI)
- Integrated regional TI feeds and MITRE ATT&CK mapping.
- Issued monthly advisories for healthcare-specific threats.
Results
The implementation of Xcitium Advance for Shell Corporation delivered substantial benefits:
Client Testimonial (simulated)
“With MSSP’s 5D Model, our hospital now has continuous monitoring, faster incident response, and better staff awareness. We can focus on patient care knowing our systems are protected.”
